Shipping & Returns
BREXIT UPDATE
EU SALES MAY BE LIABLE FOR TAX AND DUTY IN THE DESTINATION COUNTRY
UK DELIVERY AND WHO WE USE
We aim to delivery orders as quickly as possible. Delivery times stated on the website are in no way a guarantee and are based on approximations. This is due to third party factors, that may cause delays.
DPD Local is the innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one hour delivery window, notified by SMS and email, so they don't have to wait in all day.
What's more, their revolutionary Follow My Parcel service enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute timeslot, as well as the position you occupy in their delivery queue.
As well as keeping customers informed at every stage of the journey, we believe in maximising choice and convenience. That's why we provide access to a suite of rescheduling options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local Interlink Express depot
- Upgrade delivery to before 12
RETURNS ADDRESS :-
UNION CLOTHING, 35,HIGH BRIDGE, NEWCASTLE UPON TYNE NE1 1EW
TELEPHONE :- 0191-2331114
INTERNATIONAL DELIVERY
We currently use two options for all our European and Worldwide shipping, this enables us to guarantee the best rates
DHL is the industry leader for Express International Delivery, they offer a secure and efficient range of distribution services worldwide including Europe by Road and Air plus Express Worldwide by Air.
DHL ECONOMY SELECT offers a fully trackable service with text alerts, extremely competitive rates and delivery times averaging 2-10 working days, this may vary in more extreme regions due to third party factors that may cause delays, all deliveries must be signed for
DHL WORLDWIDE EXPRESS BY AIR deliveries are fully tracked with text alerts generally 2-7 working days but this may vary in more extreme regions due to third party factors that may cause delays, all deliveries must be signed for
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note - we cannot undervalue orders, or mark them as a gift
The exact price for Europe and Worldwide is dependant on weight and the service selected, the amount will be shown on the website at the checkout stage
ALL ORDERS MUST BE PLACED BEFORE 3.00 PM TO ENSURE DELIVERY TIMES
Orders falling on Friday after 3.00pm will be collected the following Monday - there are no collections on Bank Holidays
FOR ALL DHL EXPRESS SERVICES AND TRACKING USE THE LINK BELOW
http://www.co.uk/en/express.html
FOR DHL SERVICES AND TRACKING USE THE LINK
https://www.dhl.co.uk/en/express/tracking.html
RETURNS ADDRESS :-
UNION CLOTHING, 35, HIGH BRIDGE, NEWCASTLE UPON TYNE NE1 1EW
TELEPHONE :- 0191-2331114